Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Marqaz. We are committed to delivering your orders safely and on time.

Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

Pakistan

  • Standard Shipping: 3–7 business days

Shipping Costs

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Product weight and dimensions
  • Selected shipping method

Any applicable shipping fees will be displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking information.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing an order. We are not responsible for delays or losses caused by incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and assist you in finding a solution.

Delayed Deliveries

While we strive to meet estimated delivery times, we cannot guarantee delivery dates due to factors beyond our control, including:

  • Customs inspections
  • Weather conditions
  • Carrier delays
  • Public holidays

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: shopifystore3424
Store Name: Marqaz